CTI
Integration of your telephone systems and computer applications has never been so easy.
This module will dramatically increase your agents' productivity by displaying complete calling customer information (such as account statement, last sales made, payment history, etc.) on the PC before the call is answered.
The CTI module can be easily integrated into systems developed with:
- Visual Basic
- Visual C++
- Delphi
- Java
- Terminal emulating systems
- CRM applications or management systems
The CTI module has configurable Screen-Pop-Up for easy screen design for agents to view information required for call handling.
The main advantage of our CTI is that it is included at NO ADDITIONAL COST in all our solutions, unlike other suppliers. No professional service fees.
This module can be integrated into any ERP, CRM, database or management applications currently being used, through:
- ActiveX components for applications made with Microsoft software.
- Web applet components for applications made in Java and HTML.
- APIS
- Drivers for all applications.
Call us toll free at: 1(877)MY-NUXIBA or (877)696-8942 or (801)859-4100
sales@nuxiba.com