Call Centers & VoIP in Mexico

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CenterWare IP® offers a convergent network featuring flexibility and scalability to fit all your business needs today and in the future. Our solutions integrate to your current infrastructure and third party applications.

CenterWare IP® allows you to merge voice and data transmission in a single network thereby reducing the complexity and costs of a contact center.

With CenterWare IP® you can connect with other systems, applications, branches, remote agents and other work groups, by integrating all calls from a public network to a private network in a single port, ensuring applications and services are available specifically in critical environments to support thousands of ports.

CenterWare IP® also offers powerful tools to administer, control and supervise all your contact center activity, optimizing all your communication processes in order to improve your agents' efficiency and operation productivity and increase service levels so your customers can access your company through different media such as telephone calls, voice messages, fax, e-mail, chat and web 24 hours a day.

Advantages and Benefits:

  • Greatly reduce the infrastructure cost of your contact center or call center. Physical telephones become optional as well as integration to a PBX.
  • More flexibility in handling applications from a traditional platform to IP.
  • Allows virtual contact center management and local independence with remote agents.
  • Administration of additions, moves, and changes in real time through a web interface. Low operation and maintenance costs.
  • VoIP technology reduces long distance telephone service expenses.
  • Permits modular growth in ports and other technologies, designed to adapt 100% to your company.

CenterWare IP® Contact Center can be integrated with the following products:



Call us toll free at: 1(877)MY-NUXIBA or (877)696-8942  or  (801)859-4100
sales@nuxiba.com