Nowadays, CenterWare Suite® is ideal for the media since 1-800 and 1-900 contest and services are the latest business in radio, television and printed media; it consents to receive and sent huge amounts of calls, fax transmission, apply surveys, send mass SMS or call messages, radio vote and televote.
CenterWare Suite® allows obtaining all the information about the contact center by means of reports and statistics that will reflect the information about the incoming and outgoing calls, that is, hour, date, campaign, disposition, etc.
