CRM TOOLS
SIC is an integrated system for capturing contact data during telephone calls, fields displayed on the screen are fully configurable based on the needs of your call center campaign, to provide the highest quality service.
It can be customized in applications, sales and collections. In the case of sales, information being captured can be divided from 1 to 7 user-configurable sections. Each section can contain different data fields, according to the needs of the campaign. This facilitates applications printing configuration, banking applications or any other kind.
Screen fields are configurable for each portfolio, so that required information can be displayed, fields to be captured for management purposes, previous negotiations and pay agreements, that is, the system automatically stores the information so that it can displayed later with another agent or in a second call.
- SIC collects information orderly to be retrieved later easily.
- It is a very stable system with low maintenance.
- It has a module that displays complete information and easily updates each contact stored in the database.
- It is a fully dynamic system, so that campaigns can have different number of fields and the system can provide customers with a tool to add new campaigns and portfolios.
Call us toll free at: 1(877)MY-NUXIBA or (877)696-8942 or (801)859-4100
sales@nuxiba.com