Customer service is one of the most important factors to take into account when building strong business relationships. If you are seeking to make a significant change in the way you interact with target audiences and foster client loyalty, Nuxiba Technologies is the solution.
Provide information about arrivals, departures, or reservations around the clock through self-service applications and online means like email or chat.
Recover overdue payments easily and improve account holders data management. Redial not-answered calls based on given criteria and achieve a higher return on investment.
Offer a top-level telephone service to reduce costs, increase agent productivity and grow into a more competitive company.
Answer requests at any hour of the day with auto-attendant solutions that give details about policies validity and coverage, health and legal services, balances, etc.
Deploy the latest information and communication technologies to develop a powerful business presence and enhance customer interactions. Deliver unparalleled user experiences while avoiding high overhead expenses, boosting workforce efficiency, and driving your brand forward.
Keep pace with the trends for disseminating data and collecting public opinion in the television, radio, and press industries. Service high call volumes and conduct automated surveys or polls (televoting) based on interactive voice and text broadcasting to get real time feedback.
Design voice portals capable of sending and giving access to information about service plans, balances, and transactions. Execute a wide variety of intelligent inbound routing functionalities, voice response units, and reporting applications.
Allow clients to make, review, change, or cancel reservations with great ease. Notify bookers and event hosts of check-in and check-out times, accommodation availability, venue options, rates, etc.
Take large numbers of calls. Use voice menus that provide particulars with regard to insurance billing and coverage, medical records, or care management to improve patient satisfaction.
Deliver first-class public services in the education, healthcare, finance, or community sectors. Enhance citizen interactions with administrative divisions through solutions like unified messaging and skills-based inbound routing. Inform constituents of general taxes, social programs, or proceedings and receive all kinds of requests, reports, complaints, etc.