The use of the term ‘cloud computing’ is spreading on a daily basis, since the technology to which it makes reference is proving to be more and more suitable for companies that seek to achieve a better competitiveness level and market presence.
This metaphor depicts a scenario where it is possible to store and access resources, applications, service platforms, or software over the Internet rather than through a given physical infrastructure. Therefore, it provides a data management system with enhanced efficiency, since it can retrieve any piece of information online from a wide range of devices.
At this moment in time, the vast majority of organizations deploy the cloud in one way or another as part of their digital strategy. Based on the opinion of experts, the popularity of this trend will continue to increase due to the benefits that it offers to businesses and end users alike, namely those of cost effectiveness and on-demand connectivity.
The cloud computing services variety can be classified according to the categories described below.
Platform as a Service (PaaS): The applications are installed and executed directly in the environment of the cloud provider; in other words, they are sets of preconfigured capabilities to which customers can subscribe to. Everything is controlled by the host (including the networks, storage means, and operating systems to be used).
Infrastructure as a Service (IaaS): The underlying physical cloud infrastructure is not managed by customers; however, they can manipulate the settings of their virtual machine.
Software as a Service (SaaS): The functionalities are made available to customers through programs or web browsers, thereby eliminating the need to handle the set-up, upkeep, and maintenance of additional components to guarantee that the software runs correctly.
Cloud-based Contact Centers: When it comes to contact centers, hiring cloud services is a course of action that saves hardware-related expenses, given that it enables them to make use of all the applications necessary for their day-to-day operations, as well as to save and track down their information remotely from anywhere in the world.
Nuxiba cloud services grant immediate access to the IT resources of the CenterWare Suite platform. You are not required to install the software or use the memory space of your computer because you are provided with all the benefits featured in the on-site version. Furthermore, you are ensured that your information is backed up and protected against all kinds of computer threats at all times.