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This module organizes all the information that agents require to follow up on each customer interaction appropriately while delivering the best experience. Create CRM forms tailored to each of your business processes. All components are fully customizable
Our recording module allows you to back up the information of all your campaigns. Save, play, mark, and centralize all your customer interaction files in a single platform.
Make as many calls as you need with the best predictive dialer and forward incoming calls with our intelligent ACD system. Reduce your wait times, increase your speed of answer, and minimize your contact center’s downtime.
You and your supervisors will be able to keep track of each customer interaction with our monitoring module. Have total control over your business and make sure that security and quality standards are always met.
Let’s start together. Nuxiba trains you and your team in how to use this software to the best advantage of your business and goals.