BANKS

Software Platform

The financial sector is the most demanding when it comes to the protection and management of information and customer service quality. Nuxiba has developed the most feature-rich platform to help you offer a first-class service based on strong data security standards.

Manage contacts with great ease and provide agents with all the information necessary to achieve and maintain an optimum service quality level.

Learn more about the platform that can be tailored to your current operation and help you reach your goals. Schedule your demo today and get a one-month free trial

FEATURES

CRM Express

This module organizes all the information that agents require to follow up on each customer interaction appropriately while delivering the best experience. Create CRM forms tailored to each of your business processes. All components are fully customizable

Call and Screen Recording

Our recording module allows you to back up the information of all your campaigns. Save, play, mark, and centralize all your customer interaction files in a single platform.

Inbound and outbound Channels

Make as many calls as you need with the best predictive dialer and forward incoming calls with our intelligent ACD system. Reduce your wait times, increase your speed of answer, and minimize your contact center’s downtime.

Total Control and Security

You and your supervisors will be able to keep track of each customer interaction with our monitoring module. Have total control over your business and make sure that security and quality standards are always met.

Training and support at no cost!

Let’s start together. Nuxiba trains you and your team in how to use this software to the best advantage of your business and goals.

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