Find tips and news about the Contact Center and telecommunications industry.
Are you thinking about switching your IVR system? Make sure to ask yourself these questions. Switching your IVR System is an important decision. You need to find the right phone system that serves your customers and is easy to implement. If you are thinking of...
Operating on a legacy on-site device can not only be stressful but can be expensive to upgrade to the latest features. With so many cloud-based systems in place to increase productivity and provide financially scalable solutions, it’s no wonder, so many companies are...
Nuxiba continues to strengthen its international market presence. The installed base it has achieved around the world over almost the past two decades now covers the Middle East.
Nuxiba continues to receive accolades from the contact center industry. Recently, it was awarded “Best of Show” at the IT EXPO convention in Miami Florida and now its products have been deemed the “most innovative contact center solutions” in the industry by PACE (Professional Association for Customer Engagement) at its annual convention.
CenterWare is acknowledged ‘the best contact center solution’ at the Leading IP Communications Conference in Miami.