• Centralize hundreds of distributed call centers on one Contact Center facilitating monitoring and operations.
• Create a sales call center environment for Banks and Telecom
• Handling more than 20,000 inbound calls per hour on bank and telecom´s Customer service through BPO´s
• Use traditional inbound/outbound service including all contact center channels & technologies.
• TCPA and PCI solutions available.
Monitor your operation in real time. Ensure your collection strategy across your communication channels.
Your best ally in database management. Manage your collection operations while automating your service levels.
Achieve a high contact ratio. Automatic dialing from your database and human voice detection.
Organize and synchronize your client information to follow up on personalized collection processes