This module allows you to monitor your call center’s operation in real time and make changes on the fly to ensure that collection is conducted optimally across your communication channels.
The best database management tool in the market. Manage your collection operations while improving and automating your contact center’s service levels.
Segment your databases by payment delay, amount, and location to control your clients easily and keep accurate accounts.
This system dials all the phone numbers in your database achieving a high contact ratio through callback attempts. You decide the dialing modality
The human voice detection feature screens out calls answered by automatic devices so you always get to speak with a person.
Organize and synchronize your client information with simple steps. Provide agents with access to each client’s particulars at all times, and not only during calls. This way, they will be able to search for payments, outstanding debts, due dates, and any other data necessary to follow up on collection processes.
Let’s start together. Nuxiba trains you and your team in how to use this software to the best advantage of your business and goals.