Nuxiba is given the “Technovation Award” at the 2013 PACE Annual Convention and Expo
Nuxiba continues to receive accolades from the contact center industry. Recently, it was awarded “Best of Show” at the IT EXPO convention in Miami Florida and now its products have been deemed the “most innovative contact center solutions” in the industry by PACE (Professional Association for Customer Engagement) at its annual convention.
Scottsdale, Arizona – PACE Annual Convention 11/03/2013
Nuxiba Technologies, whose offerings fit contact centers of any size and from any industry, is given the “Technovation Award” for launching onto the market its state-of-the-art solutions. Its award-winning suite “Centerware” features user-friendly, intuitive applications for all kinds of operation processes. “The Technovation Award validates the hard work of all the developers that have been involved in this project for the last years. Receiving this award from our counterparts and being referred to as one of the leading companies in the contact center industry is something from which we get great satisfaction; it is an outward manifestation of the outstanding work that our staff has been carrying out internally. Besides, it confirms what our current customers continually tell us; i.e. they feel like they bought an ever-evolving platform whose value proves to be open-ended” said Boan Rubalcava, Nuxiba US Chairman.
Mr. José Luis Méndez, Nuxiba founder and CEO, added: “I’m really pleased with this award, since it is granted by the main specialists in this industry. In just a few years, our company built a strong worldwide presence by taking into account both clients and their requirements when developing the software. We always focus on every detail ranging from ease of use to on-premises and cloud-based offerings. Therefore, we gladly and humbly accept this award for it proves that we are going through the right path and that we must not stop to innovate and provide our users with the best benefits available”.
The Professional Association for Customer Engagement (PACE), formerly the American Teleservices Association (ATA), is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations. PACE members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and e-mail sales, chat service, and support. Founded in 1983, the Professional Association for Customer Engagement (PACE) represents more than 4,000 contact centers that account for over 1.8 million professionals worldwide. Contact centers offer traditional and interactive services that support the e-commerce revolution, provide specialized customer service for Fortune 500 companies, and generate annual sales of more than $900 billion. PACE will enhance the ability of our members to provide outstanding customer engagement solutions to their customers and optimize revenue generation activities in global multi-channel contact center environments through: Contact center advocacy, Programs for sharing industry best practices and advancing professional education, Provision of industry benchmarking, Meaningful and productive networking opportunities, And, compliance guidance and accreditation, including global compliance evolution.